Privacy Policy

1. Who we are

Vista Verde Services Inc, doing business as Vista Verde Home Loans ("Vista Verde," "we," "us," or "our"), is a California mortgage broker licensed by the California Department of Real Estate (DRE License #02140454, NMLS #2124527). Our principal place of business is 1004 West Covina Pkwy, Unit 382, West Covina, CA 91790. You can reach us at vistaverdeservices [at] gmail [dot] com or 844-280-MOVE (844-280-6683).

2. Information we collect

We collect information you voluntarily provide, including:

• Contact information (name, phone, email address)
• Loan inquiry information (loan purpose, estimated loan amount, property location, timeline)
• Communications between you and Vista Verde

We also automatically collect certain technical information when you visit our website, including IP address, browser type, pages visited, and referring URL, through standard web server logs.

3. How we use your information

We use the information we collect to:

• Respond to your mortgage inquiries and pre-qualification requests
• Provide mortgage brokerage services
• Comply with applicable laws and regulations
• Improve our website and services

We do not sell your personal information to third parties. We do not share your information with unaffiliated third parties except as required to facilitate your loan request (e.g., lenders) or as required by law.

4. Cookies and tracking

Our website may use cookies and similar technologies for essential site functionality. We currently do not use third-party advertising or analytics cookies. If this changes, we will update this policy and provide appropriate disclosure.

5. Data security

We use industry-standard security measures to protect your information. Our contact forms use encrypted transmission (HTTPS). However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Data retention

We retain personal information for as long as necessary to provide services and comply with applicable legal obligations, including California DRE record-keeping requirements.

7. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

• Right to Know: You may request that we disclose what personal information we have collected about you, the sources, our business purpose for collecting it, and the categories of third parties we share it with.
• Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You may request that we correct inaccurate personal information we hold about you.
• Right to Opt-Out of Sale or Sharing: We do not sell or share your personal information. If this changes, we will provide a "Do Not Sell or Share My Personal Information" mechanism.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, contact us at vistaverdeservices [at] gmail [dot] com or 844-280-MOVE (844-280-6683). We will verify your identity before responding to your request and will respond within 45 days as required by law.

8. Children's privacy

Our website is not directed to children under 13, and we do not knowingly collect information from children under 13.

9. Changes to this policy

We may update this policy from time to time. We will post the updated policy on this page with a new "Last updated" date.

10. Contact us

Questions about this Privacy Policy? Contact us:
Vista Verde Services Inc, dba Vista Verde Home Loans
1004 West Covina Pkwy, Unit 382, West Covina, CA 91790
Email: vistaverdeservices [at] gmail [dot] com
Phone: 844-280-MOVE (844-280-6683)